The terms self-awareness, self-management, empathy and social skills are what constitute emotional-intelligence. They are one of the characters that a high quality leader should possess to manage the place of work efficiently. They distinct the leadership of a person with high performance since he/she can be able to interact well with employees. Possession of these guarantees gives a person the validity to be a leader.
Self-awareness, it’s one the component of emotional intelligence that makes a person have a sense of understanding him/herself. The person is able to comprehend his emotions, the existing weaknesses and limitations in him. This character makes one to evaluates him/herself and identifies how the impacts of his/her emotions to other people. It helps one to organize the work well in relation to his or her goals in advance hence can work with clients. It helps people also to recognize the limitation of others and be able to manage. Self-awareness leads to self-management.
Self-management is the capability in a person that makes him/her be in control of his/her emotions. The person is also able to work with honesty and integrity. When one is upset, he/she never let those emotions overrule him, instead he manage them by solving in reasonable ways. He able to identify the source and have the way out. Self-management reduces conflicts and misunderstanding at ones place of work with others. It also help one to organize and plan for the work since he/she understands him/herself better in terms of managements thus do the work that is manageable.
Empathy is the capability of a person to comprehend and appreciates the feelings of other parties or person when making certain minds. It exhibits itself in speech and decision from a person. For instance when a bad occurrence like fire reduces some items to ashes in a business or place of work, the kind of talk that will come from the manager will tell either he/she have the feelings for other people or not. Rude, insolent decisions will demoralize the workers and those with experience will flee. But a kind speech and decisions generated from feelings of other workers will motivate unity and faithfulness at the work of place hence motivating them. Many will resolve to work hand in hand with him voluntarily because he/she cares.
Social skills is the competence that exist in a person enabling him or her to create and manages the relationships. The base or the foundation of the relationship is too sturdy to break and mostly it has an agenda or solid purpose that directs people in one direction. Social skill enhances work. It brings many minds together and encourages team work. People with high social skills can promotes the job by motivating worker. They understand the time and season, the moods of people and initiates a perfect motivational talks accordingly. Social skills enhances one accord of work from many people. Social skills people never limits people in relations. That it doesn’t only stick to workers or people in groups but it involves relating to other none party since at one time a point of need will arise.
In conclusion, the ability to have these quality emotional intelligence help one to create different moods and environment within his/her surroundings. It help one to regard and value him/herself, manage others and himself also, feel for and socialize with others well. This is what makes a leader.
1 Goleman, D., Boyatzis, R., & McKee, A. (2001). Primal leadership: The hidden driver of great performance. Harvard business review, 79(11), 42-53.
2 Goleman, D., Boyatzis, R., & McKee, A. (2013). Primal leadership. Harvard Business School Press, Boston, Massachusetts (2004, paperback edition).
3. Goleman, D., & Boyatzis, R. (2008). Social intelligence and the biology of leadership. Harvard business review, 86(9), 74-81.
4 Goleman, D. (2004). What makes a leader?. harvard business review, 82(1), 82-91……WHATS MAKES A LEADER