Student Name:
Student ID:
32499 Short Answer Questions
   
This is assessment 2 of 3.
 
1.   Background/Overview
 
Allied Health Assistants are required to collect, organise and review information related to clients and the workplace to ensure appropriate and effective support can be provided by the allied health professional.
 
Within a workplace there will be various legislation and standards that will guide allied health assistants with regard to how and what information needs to be collected and how this information is to be managed and reviewed.
 
Adhering to these guidelines will ensure you deliver a high quality, best practice, legal and ethical service.
 
Workplace Policies and Procedures will guide you with regard to your roles and responsibilities with regard to managing information in the workplace.  
 
 
 
2.   Brief
 
For this assessment, you will be demonstrating your understanding of the process of organising workplace information, applicable to clients and other aspects of the workplace.
 
This assessment consists of nine (9) written questions
 
 
 
 
 
 
 
 
 
 
 
 
 
   
Deliverables
Please submit this assessment in Word doc format.
 
To do list:
1.    Write your name and student ID at the top of this page.
2.    Read the background/overview and brief sections of this document.
3.    Answer the 9 Short Answer questions.
4.    Collate your written answers into one Word document.
5.    Save the Word document using the naming convention: your student number_assessment number.doc. For example: “12345678_31135_01.doc.”
6.    Upload your document in Open Space using the relevant Assessment Upload link in this Module.
 
 

 
 

  1. Short Answer Questions

 
Answer the following questions.
Your written answers should be approximate 40-100 words in length (+/-10%). The word count is a guideline and you can present your answers in narrative or bullet point format.
Ensure you acknowledge and cite your sources accordingly – this is important whether you use your own words or another writer’s. You can review the Academic Referencing Guide in your student handbook.
 

  1. Accurate, reliable, valid and relevant information is critical to effective client support when working in the allied health sector.

 

  1. Describe at least 3 pieces of information that your supervising allied health professional might need you to obtain from a client so that they were able to plan appropriate support for them.

 

  1. Describe how you would obtain this information from the client

 

  1. How would this information be documented?

 

  1. Where would this information be stored and who would have access to this information?
 
 
 
 

 

  1. Your supervising Allied Health Professional has asked you to check that the information that is on file for one of your clients is correct and up-to-date. Describe how you would approach this task)
 
 
 
 

 

  1. Describe the interpersonal skills that you think are important when liaising with clients and colleagues to obtain information relevant to your role as an allied health professional.
 
 
 
 

 

  1. Describe at least 3 types of business technology and/or systems that are used to maintain client information in an allied health service. For each that you identify, describe the role that each piece of technology/system plays in ensuring a quality service is provided to clients.
 
 
 
 

 

  1. You have just finished a session with a client and you need to write up their progress notes so your supervisor can review them and make recommendations to the program moving forward. When you open up the program on your computer to write up the notes from the session, the computer crashes and you cannot get access to the system. What would you do in this situation?
 
 
 
 

 

  1. Describe 3 ways that client information can be distributed within an allied health service to those who are authorised to have access this information. In your answer, remember your obligation to uphold client privacy and confidentiality
 
 
 
 

 

  1. Describe 2 ways in which client information can be shared with external service providers (i.e. another allied health service). In your answer, discuss how client privacy and confidentiality is upheld during this process of communication
 
 
 
 

 
 
 
 
 
 

  1. Describe the process you would follow to obtain feedback on your performance with regard to managing information in the workplace. In your answer, discuss:

 

  1. Who you would seek feedback from
  2. How you would go about getting this feedback
  3. The specific areas would you obtain feedback on relating to your performance
 
 
 
 

 

  1. The type of information that is required when providing allied health services and the way in which this information is collected is continually changing. Provide an example of how you see information needs changing in the future, relating to your chosen allied health field. In your answer, discuss how current systems would need to be modified to allow for this change and document this information.
 
 
 
 

 
 
 

  1. Assessment Rubric

 
Below is a rubric that determines whether your answers and knowledge is satisfactory or not yet satisfactory.
To pass the assessment, you must complete ALL the requirements for the column that is titled ‘satisfactory’. It is advisable to read the rubric before attempting the assessments to help you attain the correct submission standard.

Criteria
 
 
Satisfactory
The student answers the question within, or under, the word limit.
 
Not yet satisfactory
The student exceeds the word limit.
 
Accessing information
 
The student is able to gather information about relevant services and products. This includes using a range of methods appropriate for the situation, demonstrating an efficient use of time and resources and assessing information to ensure that gathered information is appropriate for the task in line with organisational policies and procedures The student is not able to gather information about relevant services and products. This includes using a range of methods appropriate for the situation, demonstrating an efficient use of time and resources and assessing information to ensure that gathered information is appropriate for the task in line with organisational policies and procedures
Organise information The student is able to organise information in a format suitable for dissemination. This includes organising and arranging information in an appropriate format for interpretation and dissemination to relevant individuals, using workplace systems and technology to maintain, storing and updating information related to clients and workplace issues, addressing issues with information collaboratively in line with organisational policies and procedures The student is not able to organise information in a format suitable for dissemination. This includes organising and arranging information in an appropriate format for interpretation and dissemination to relevant individuals, using workplace systems and technology to maintain, storing and updating information related to clients and workplace issues, addressing issues with information collaboratively in line with organisational policies and procedures
Review Information needs The student is able to review information following a clear and transparent process. This involves gathering feedback, reviewing feedback and other contributions, implementing modifications, identify future needs and complete documentation in line with organisational policies and procedures
 
The student is not able to review information following a clear and transparent process. This involves gathering feedback, reviewing feedback and other contributions, implementing modifications, identify future needs and complete documentation in line with organisational policies and procedures
 
Overall assessment expectations
 
Word counts
 
 
As per tasks.
 
Plagiarism
 
 
All the student’s work is original and sourced where appropriate.
Referencing
 
 
Appropriate referencing conventions are used.

 
 
 

  1. Units of Competency

 
This assessment meets the following units of competency:
BSBINM301 Organise workplace information
 
 
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