In this course, I have learned a plethora of concepts, theories and other issues contributing to conflict and conflict management. Self-Evaluation Theory was very important in this concept. According to this theory, peoples’ self-concept is threatened by the behaviors of other people and the level of the threat is dependent on the closeness of the people and the relevance of the behaviors to them. According to the theory, people have three choices when close people exhibit behaviors that make use uncomfortable. The behaviors include distancing yourself from the people, reducing relevance of their behavior on us, and improving ourselves in order to reduce the level of threat.If the people are close and the relevance of the behavior is strong, then it is likely that the level of threat will be high and vice versa.
The social identity theory has immensely contributed to conflict and conflict management. According to this theory, people are inspired to positively evaluate their groups by valuing them than other groups for purpose of maintaining and enhancing self-esteem (Moghaddam, Harré & Lee, 2008). As per the theory, belongingness in a group gives people a sense of social identity as well as belonging to the world. For this reason, people should act in a manner that shows that their group is superior to the other groups. Among the ways of enhancing, the status of the group is by discriminating as well as holding prejudice perceptions against other groups (Bordens& Horowitz, 2002).I would apply the course content and experiences in my practice by using the various theories to understand the causes of conflicts and conflict management. The course has influenced my professional identity development because the theories and concepts have helped me know how to solve conflicts when they occur. For example, the social identity theory helps me understand the causes of conflicts among close people especially relatives. In this case, I have to understand their closeness and the common behavior causing conflicts or threat to self-concept. I have grown personally and professionallyas a result of completing this course. Personally, I have learned how to avoid issues that may cause conflicts. On the other hand, professionally I have understood how to apply different concepts in solving many conflicts that arise in the job.
Bordens, K. S., & Horowitz, I. A. (2002).Social psychology. Mahwah, NJ [u.a.: Erlbaum.
Moghaddam, F. M., Harré, R., & Lee, N. (2008).Global conflict resolution through positioning analysis.New York: Springer.