Welcome for the interview and kindly note that the response here will be presented to my classmates.
Name of Interviewer: (Insert Student Names)
Name of Interviewee: Bruce Hendricks
Occupation of Interviewee: Hospital Administrator
Place of Work: Avenue Hospital
How are culturally diverse needs met?
They are met by collaboration between hospitals and organizations to offer training and share information and resources. Generally, the healthcare facility communicates its vision to its staff, patients, and the public. Furthermore, these facilities create an environment that is inclusive of all patients regardless of their cultural backgrounds.
How does your role in the organization influence healthcare policy?
An administrator controls and coordinates medical and health services in relation to the policies set. To a great extent, one is expected to oversee the efficient operation of the healthcare facility.
Which oversight agency do you report to?
I usually report to HRSA (Health Resources and Services Administration). HRSA is the body that governs administrators by ensuring that health equity is achieved through the use of accessible quality services, skilled employees, and programs that are innovative.
What challenges do you face when implementing a healthcare policy?
I usually face resistance when implementing the health care policy. Normally, the resistance arises because there is a need for more inputs than the ones provided, which is usually in the form of the time needed to accomplish a task.
Are there any other stakeholders involved in healthcare policy development?
There are other key stakeholders in healthcare policymaking and implementation. These stakeholders include patients, who are responsible for their own health; the government, which has a responsibility to its citizens by ensuring they have access to quality and affordable health care; and the pharmaceutical and insurance firms.
Have you implemented any health information technology in your facility?
Yes, we have implemented information technology to help in maintaining a database of all hospital records. Additionally, we have technology to assist in the making pharmaceutical manufacturing companies, preparation of all medical bills, and storage of diagnostic images electronically (Herrick, Gorman, & Goodman, 2010).
End of Interview
Herrick, D., Gorman, L., & Goodman, J. (2010). Health information technology: Benefits and
problems. Washington, DC: National Office for Policy Analysis. Retrieved from http://www.ncpa.org/pdfs/st327.pdf