Guiding Questions:

  1. Define voluntary and involuntary turnover.
  2. Explain the differences between voluntary and involuntary turnover, be sure to include an explanation of direct and indirect costs.
  3. Explain the different retention strategies to lessen a company’s voluntary and involuntary turnover rates.
  4. What role does training have in retention?
  5. Should there a difference between the training for wage employees versus salaried employees?