Social media has an extraordinary effect on healthcare. An arrangement via web-based networking media use and cell phone ought to stipulate rules for security and secrecy for workers to pursue. A hospital policy ought to likewise incorporate the punishments that will be applied when those rules are violated. Then again, the Naval Hospital Jacksonville case introduced various legitimate and moral liabilities for the establishment just as the laborers. Vicarious and corporate liabilities just as the invasion of privacy were likewise issues noted. Potential and current employers in addition to colleges and universities ought to access a person’s social media posts and furthermore settle on choices dependent on them. This is basically because they give an image of the practices of the individual they need to utilize or concede. The photos or recordings that individuals post on their social networking platforms may not necessarily infer their actual character but rather a large number of them share what is close to their real traits.
Key words: Social Media, Policy, Privacy, Naval Hospital Jacksonville, Vicarious liability, Corporate liability
Social Media and the Modern Impact of Informatics
Social media is a widely used resource in the field of healthcare. Healthcare workers use various social media tools such as social networking sites, wikis, and blogs, among others for multiple purposes. For instance, social media tools can be used by medical practitioners and nurses to network with other professionals, educate patients, enhance patient care, and run public health programs. Even though social media is positively used in healthcare, it has also been widely associated with issues such as breach of patient privacy, sharing of poor-quality data, and damaging an individual’s professional image, among other problems (Ventola, 2014). The navy hospital case where staffers were dismissed for unethical behavior is one that demonstrates the effects that social media can have.
Section 1: What should be included in a hospital policy regarding smartphone and social media usage
A significant element that should be included in a hospital policy meant for addressing smartphones and social media usage is established guidelines that the employees should adhere to when using social networking sites. This is to mainly safeguard patients’ privacy and confidentiality which is prevalent with the heightened usage of social networking sites. The policy should include both professional and personal dos and don’ts when using social media. The workers in the facility should adhere to the privacy rules all the time. Taking an interest in internet-based life is not an issue insofar as medical attendants consistently stay conscious of their expert commitments (Spector & Kappel, 2012). Medical attendants should always know about possible results of revealing patient-related data through web-based life and aware of boss arrangements; significant state and government laws; and expert measures concerning tolerant protection and privacy. Patients ought to anticipate that an attendant should act based on their best interest and to regard their respect all the time. Unintentional or deliberate violation of patient privacy and secrecy can destroy and disintegrate the needed physician-patient relationship, as the accompanying real situations unmistakably show.
Breaks of patient protection or secrecy are the most heinous mistakes that medical attendants can make when posting via web-based networking media. It is critical to recognize the ideas of secrecy and protection. These concepts are related but should not be mistaken with one another. Any patient data obtained up throughout patient consideration must be defended by the attendant. The information should only be available to authorized persons within the healthcare system profession to ensure that patient is safe. Protection is the patient’s desire and appropriate to be treated with poise and regard (Spector & Kappel, 2012). The medical attendant client association is founded on confidence, and the patient ought to be convinced that their most private data as well as their fundamental dignity will be safeguarded by their physician. If patients fear that their personal information can be accessed by third parties who might use it to harm them, they can deline sharing any data about them with their doctors. Any violation of trust, even when unplanned can destroy the already formed relationship between the caregiver and the patient as well harm the reputation of the nursing occupation.
Additionally, the policy should indicate the consequences if the hospital and its workers violate the privacy rules. Government law strengthens and further characterizes protection through HIPAA. HIPAA guidelines are expected to secure patient confidentiality by portraying independently recognizable data and setting up how this data might be utilized, who may use it, and under what conditions it ought to be utilized. Exclusively identifiable data is any data from the past, present, or the future’s physical or emotional wellness of an individual. It also gives enough information that enables the data to be used in distinguishing a person. Infringement of the Social Media Policy is an infringement of the HIPAA strategy and should bring about some type of therapeutic activity for the employee(s) included (Spector & Kappel, 2012).
Section 2: Potential ethical issues and legal liabilities for the hospital and employees in the Navy hospital case.
There were various possible ethical and legal liabilities for both Naval Hospital Jacksonville and its workers. Malpractice is one of the potential ethical issues in the case. The employee at Naval Hospital who posted images of her mishandling newborns and calling them mini-satans engaged was liable to malpractice (Finley, 2017). The legal issue that medicinal services experts need to worry about most is negligence. This is the reason all human services workplaces and experts convey some level of misbehavior protection. Everybody commits errors. Nevertherthelss, when a specialist, social worker, medical clinic or other association dedicated to patient health makes a mistake, it possibly impacts the wellbeing, security or finances of a client (Ventola, 2014). At the point when this occurs, an obligation exists which can bring about a claim being documented against the medicinal services proficient. The principal target of the medicinal calling is to render administration to humans with full regard for the pride of calling and man.
Vicarious liability is also a potential legal liability in the case. This sort of risk guarantees that one party can be lawfully in charge of the activities of another gathering and it depends on the kind of relationship that exists between 2 groups (Ventola, 2014). Because of a doctor’s negligence, the medical clinic can be held accountable. This is not because the health facility would have acted unprofessionally but due to the fact that the doctor who made the mistake represents the hospital. In the Naval case, the hospital risked being held responsible for the malpractice of the worker who posted pictures of her mishandling children.
Corporate liability was also possible in Naval Hospital Jacksonville. Corporate risk holds medical clinics obligated for their very own institutional activities that may prompt patient damage. There are a few zones that legitimately sway patients’ nature of consideration. They mainly include inability to screen out bumbling social insurance suppliers, inability to keep fantastic guidelines, failure to make an appropriate move against clinicians identified with misconduct, and inability to give proper working tools and supplies (Markose, Krishnan, & Ramesh, 2016). This type of liability was possible based on the hospital’s actions, especially by failing to maintain high-quality standards. The hospital was in a position to install CCTV cameras to have a view of what was happening all around the hospital early enough.
The other significant ethical liability for the employees in Naval Hospital Jacksonville is a breach of privacy. Patients need to give a lot of data to get medicinal services. A large percentage of private data about a patient is used within health facilities or emergency clinics, for instance, in testing results or making treatment plans. HIPAA is a government policy that requires healthcare workers to take every sensible measure to ensure that patient data is just seen by those with the appropriate authority and access (Markose, Krishnan, & Ramesh, 2016). The employee who shared pictures and a video on Snapchat site did so without the consent of the parents’ to the young infants. Her behavior was against HIPAA specifications on privacy and confidentiality.
Section 3: Whether potential employers, current employers, and colleges have the right to access a person’s social media post
Organizations need to see their prospective workers’ social media sites, so they can see the sort of individual they are hoping to procure. Individual life and work-life are two unique aspects. However, in most cases, a person’s character outside of work does not change when you are in a working. The main contrast will be how you handle yourself and being increasingly proficient at work, contingent upon the circumstance (Sameen & Cornelius, 2015). A company will not have any desire to work with somebody who seems reckless and has posted multiple pictures of them going out, drinking, and smoking every weekend.
What is more, an organization could misread something or take a gander at an image the incorrect way and could conceivably pass up an extraordinary worker. A few people are great at keeping their own and work-life independent, yet there are some whose propensities will extend to the workplace (Sameen & Cornelius, 2015). Nobody ought to be punished for going out at the end of the week and having a couple of beverages with their companions or posting amusing pictures or post on their companions’ dividers. For whatever length of time that they are not smashed or being amateurish at work, at that point there is no issue.
Whenever you work for an organization, you act as their agent, and a ton of organizations do not need bas pictures associated with them (Sameen & Cornelius, 2015). I think with the rapid progress in innovation, more organizations will begin investigating the social media presence of their future representatives. In addition, I think this implies individuals will start establishing higher protection settings on their internet based life sites to prevent employers from accessing any information that may prevent them from securing work. That being said I feel that Employers should go up against workers when something occurs or whenever they see something which they do not endorse. This will ensure that companies and institutions comprehend what they find on the social media before they employ someone.
Nevertheless, I think that employers and universities should make decisions based on a person’s posts on social media. Although individual life does not influence work execution, individuals’ characters and mentalities are effectively formed with their public activities. For instance, individuals who like to go clubbing will be unable to center a ton during work time and can be less effective than individuals who have ordinary rest hours (Sameen & Cornelius, 2015). In any case, a few representatives have far more capacity than you might suspect even though they are comfortable (Sameen & Cornelius, 2015). For new employees, the human asset office can incorporate this as one part of the personal explanation and choose whether to contract them or not. This straightforwardly demonstrates whether the individual qualifies the position. For a business, there are immense expenses related to another contract including adding them to finance, direction and preparing. Organizations need to ensure they enlist capable people who will enhance their organization, not wind up being an issue.
Overall, social media has a significant impact on healthcare. Policy on social media use and smartphone should stipulate guidelines for privacy and confidentiality for employees to follow. It should also include the penalties that should be imposed when those guidelines are not respected. On the other hand, the Naval Hospital Jacksonville case presented numerous legal and ethical liabilities for the institution as well as the workers. For instance, the staff who was removed engaged in malpractice by mistreating the infants. Vicarious and corporate responsibilities, as well as breach of privacy, were also issues observed. Potential and current employers in addition to educational institutions should have access to individuals’ social media posts and also make decisions based on them. This is largely because they give a picture of the behaviors of the person they want to employ or admit.
Finley, T. (2017). Navy hospital removes staffers for calling babies ‘mini Satan’s’ on social media. Parenting. HuffPost.
Markose, A., Krishnan, R., & Ramesh, M. (2016). Medical ethics. Journal of pharmacy & bioallied sciences, 8(Suppl 1), S1–S4. doi:10.4103/0975-7406.191934
Sameen, S., & Cornelius, S. (2015). Social networking sites and hiring: How social media profiles influence hiring decisions. Journal of Business Studies Quarterly, 7(1), 27.
Spector, N., & Kappel, D. M. (2012). Guidelines for using electronic and social media: The regulatory perspective. Online J Issues Nurs, 17(3), 1.
Ventola, C. L. (2014). Social media and health care professionals: benefits, risks, and best practices. Pharmacy and Therapeutics, 39(7), 491.